Contact · Engineering desk

Contact Us a phone call.

The fastest way to reach Coolman is the engineering desk on WhatsApp. For general enquiries, the office line works. For site visits, the form helps us prepare.

Three channels · pick what fits

Each channel maps to a kind of conversation.

WhatsApp for fast technical answers and photos. The office line for general enquiries and trade accounts. The site visit form when you need an engineer on site.

Channel 01 · WhatsApp

The engineering desk.

Send a photo of the job, the aggregate, the existing blade. Alan or the technical team replies the same working day. The fastest path from question to bond recommendation.

Number
+60126363156
Hours
Mon to Fri, 9:00am to 6:00pm · Saturday 9:00am to 1:00pm
Response
Usually within an hour
Language
EN · BM
Channel 02 · Office line

Call the office.

For general enquiries, account questions, and trade applications. Monday to Saturday, office hours. Picks up at the front desk and routes you to the right person.

Number
+60126363156
Hours
Mon to Fri, 9:00am to 6:00pm · Saturday 9:00am to 1:00pm
Routes to
Sales, accounts, or trade
Channel 03 · Site visit

Request a site visit.

For project-specific consultations. Tell us about your project, your site conditions, and your timeline. An engineer responds with a proposed visit slot.

Best for
New projects, unusual aggregate, tender prep
Reply
Within 2 working days
Output
Proposed visit slot · engineer assigned
The workshop · Selangor

The press, the kiln, the laser-weld.

Visitors welcome by appointment. The technical team can walk you through the press, the segment kiln, and the laser-weld station. The three machines every blade we ship passes through.

Coolman Malaysia Sdn Bhd

Selangor · Malaysia

Full address available on request.

Mon to Fri
09:00–18:00
Saturday
09:00–13:00
Sunday
Closed

Dispatch: 14:00 within 2 business days from PJ stock

FEDERAL HIGHWAYJLN PJS 1JLN TEMPLERJLN PJS 1/46COOLMANNO. 14 · SINCE 20073.0840° N · 101.6336° ESelangor
CoolmanSelangor · Malaysia
Direct lines

If you already know who you need.

Direct contact points for the four most common reasons people reach the company. Each one goes to a named team, not a queue.

Sales
Quotes, account questions, general enquiries.
Parts and orders
Re-orders, dispatch, invoices for trade accounts.
Training and service
Operator training, certifications, Shibuya service.
Careers
Job applications. Goes direct to Alan.
Site visit form

Tell us about the project.

Project type, site conditions, timeline. An engineer responds with a proposed visit slot.